Best Value Pricing for Superior Specialist Services
With 20 years of deep experiences in serving startups, SMEs and large enterprises, we provide best value pricing for our services. No worries about hidden costs, we provide transparent pricing to help our clients scale up quickly.
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Our BPO services are price with a base pricing with an incentives for meeting SLAs objectives. We aim to strike a Win-Win long-term partnership with our clients with our pricing model.
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For startups and SMEs, we provide transparency on our pricing, yet provide superior services and expert specialist advice. We aim to help them grow quickly and to focus on their core services, without the need to build a corporate services team.
Best Value Pricing for Superior Services
Our services pricing is based on the following principles.
Flexibility
Fees adjusted according to the stage of growth of your operations
No hidden Costs
Avoid mistrust with clients with no hidden costs not made known to clients
Best Value
Cost-effective services for specialist services
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Win-Win Partnership
Meet local governmental requirements in a timely manner
Clarity
Transparency on pricing for every aspects of our service
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Performance Oriented
Base pricing with incentives for hitting SLAs Objectives
Payroll Services
Payroll Services
1
Monthly Recurring
No. of Headcount
150
Monthly fee (SGD)
Waived
One time Setup Fee (SGD)
Quarterly
Payment
Our Payroll service include:
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Setup payroll & leave process and configuration
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Onboard new staff
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Manage resignations
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Monthly Payroll processing - single run
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Payment Files and Standard Reports
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Submission to CPF
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Self-service - including E-payslip
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IR8A submission
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Setup, usage and administration of leave system
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NS Claims
Accounting Services
Accounting Services
1
Monthly Recurring
Expenses per month:
(SGD)
(SGD)
(SGD)
120
Accounting Fees per month (SGD)
300
One time Setup Fee (SGD)
Yearly
Payment
No
Multi-currency support
Our accounting services include the following:
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Set up & onboarding (Based on Xero's standard)
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Monthly bookkeeping
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Unaudited financial statement
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Monthly standard management report
Accounting Service
2
Ad-hoc Services
Ad-hoc Accounting Services include:
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Multi-currency Upgrade (S$200 per financial year)
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XBRL Report Preparation (S$400 per financial year)
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GST Compliance (S$300 per quarter)
CFO and controllership services:
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Quarterly Cash Flow Forecast & Monitoring (Recommended)
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Quarterly P&L Forecast
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KPI & Performance Monitoring
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Monthly review and planning session
BPO Services
BPO Services
1
Sales Collections
Our Sales Collections process involves the "Invoice to Collect" process including:
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Billing & Invoicing preparation
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Statements printing
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Billing and statements sending
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Accounts Reconciliation
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Dispute Resolutions
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Receipting
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SLAs monitoring and performance monitoring
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Monthly reporting and analytics of operations
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Periodic meetings on process improvements
BPO Services
2
Claims & Rebates
Claims and Rebates involves the processing of B2B incentives or promotion rebates for large enterprises for their sales partners including:
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Creation of Sales or Partners Incentives program to drive sales
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Receipt of submission of claims by partners
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Verification against program databases
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Checking for completeness of documents submitted
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Validation against program rules of incentives program
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Flagging inconsistent or fraudulent claims
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Preparation of payment listing to clients
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Preparation of payment files to process e-payments to partners
BPO Services
3
Customer Service
Outsource Customer Service involves helping enterprises with customer feedback and customers issues tracking, monitoring and following up to meet customer satisfaction, including:
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Implementation of award winning customer service solution
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Setup of customers and onboarding into solution
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Setup of customer escalation rules
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Creation of omni-channel for customers interaction (eg email, whatsapp)
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Prioritising, monitoring and flagging customer issues
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Monthly reporting of statistics relating to customers services
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Monthly reporting and analytics of operations
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Periodic meetings on process improvements